Terms of Service

Users must provide accurate and complete information when creating an account.

EquipHunter may require Users to complete Know Your Customer (KYC) or Know Your Business (KYB) verification processes, and one or more financial payment methods such as Credit Card or Bank Account (ACH).

Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. EquipHunter may retain account, transaction, and communication records for audit, compliance, and regulatory purposes for a period of at least five (5) years from the date of the relevant activity.

Users are prohibited from:

• Violating any applicable laws or regulations.
• Infringing on intellectual property rights.
• Engaging in fraudulent or deceptive practices.
• Attempting to circumvent the Marketplace's systems or security measures.
• Reselling or offering for sale in any way the Equipment listed on the Marketplace unless previously agreed to in writing by EquipHunter.

2.5.1 Unregistered Users

Unregistered Users can search for Equipment but cannot list or buy on the Marketplace.

2.5.2 Registered Users

Registered Users can access all Marketplace content and list, sell, or buy equipment.

Access to list and sell Equipment on the Platform is subject to EquipHunter approval. Users may be required to submit business verification and support information. EquipHunter may approve or deny access at its discretion.

2.5.3 Marketplace Platform Disclaimer

EquipHunter is a neutral marketplace platform that facilitates the connection between Buyers and Sellers of equipment. EquipHunter does not own, inspect, store, manufacture, or take possession of any items listed on the Platform.

EquipHunter does not guarantee the legality, safety, functionality, or quality of any Equipment listed by Sellers. The contract for sale is formed directly between the Buyer and the Seller. EquipHunter is not a party to that contract and is not responsible for enforcing, mediating, or interpreting the terms of any such agreement.

Users acknowledge that any claims, legal disputes, or issues arising from a transaction—whether related to payment, Equipment condition, or delivery—must be resolved directly between the transacting parties.

EquipHunter may provide notification tools that alert Users to newly listed Equipment matching specified criteria.

Alerts are provided on a best-efforts basis and do not constitute reservation, priority access, or guarantee of availability.

Seller authorizes EquipHunter to list, market, promote, and facilitate the sale of Seller's Equipment on the Marketplace and through EquipHunter's affiliated channels, including its Buyer Network, marketing distribution channels, and Auction Partners, on a non-exclusive basis.

Seller retains the right to market and sell Equipment through other channels; however, any transaction involving a Buyer sourced directly or indirectly through EquipHunter shall be completed in accordance with these Terms of Service, including the Anti-Circumvention Policy set forth in Section 4.

EquipHunter operates solely as a technology platform and transaction facilitator and does not act as a broker, agent, dealer, or fiduciary for either Buyer or Seller unless explicitly agreed in writing.

EquipHunter does not take ownership, possession, or control of Equipment at any time.

EquipHunter is authorized to:

• Create and publish listings based on information provided by the Seller or obtained from Seller-authorized data sources.
• Enhance and distribute listings across its platform, buyer network, and marketing channels.
• Utilize automated tools, integrations, and data ingestion processes to generate and maintain listings.
• Seller may request to modify or remove a listing at any time prior to a binding transaction, subject to any active buyer engagement, pending transaction, or obligations under these Terms.

Seller agrees to:

• Maintain accurate and up-to-date listing information.
• Promptly notify EquipHunter if Equipment becomes unavailable, sold, or materially changes condition.
• Honor all obligations associated with any transaction initiated through the Marketplace.

EquipHunter reserves the right to remove or suspend listings that are incomplete, inaccurate, misleading, or non-compliant with Marketplace standards. This includes transactions completed through auction partners or third-party channels where the Buyer was sourced through EquipHunter.

To create a listing, Seller shall provide accurate and complete information, including:

• All images must accurately represent the actual Equipment being sold. Stock images, AI-generated images, or images of different units are strictly prohibited.
• Seller is responsible for ensuring all imported, synced, or automated listing data is accurate and reflects the specific Equipment listed. Equipment category, brand, model, and year.
• Equipment ID or serial number.
• Current usage (hours/mileage).
• Included attachments or components.
• Size and weight specifications.
• Maintenance and service records.
• Confirmation of a documented B-Service (250-hour service) completed within thirty (30) days prior to listing, if applicable.
• Photos and videos accurately representing Equipment condition.
• Any additional inspection data as required by the Platform.

EquipHunter reserves the right to standardize, format, enhance, or supplement listing information for consistency and performance across the Marketplace.

No Binding Transaction shall occur until Seller approval, except in cases where Seller has enabled Priority Access or otherwise authorized early transaction acceptance.

Seller acknowledges that EquipHunter may initiate an expedited listing process ("72-Hour Launch") using available Seller Data, including automated, incomplete, or system-generated inputs, for the purpose of rapidly introducing Equipment to the market and generating Buyer interest.

During the 72-Hour Launch period:

• Listings may contain estimated or system-generated pricing.
• Listings may be incomplete or subject to refinement.
• Buyer activity, inquiries, and interest may be generated.
• No Binding Transaction shall occur until Seller has reviewed and approved final listing details, pricing, and applicable transaction terms.
• Seller retains the right to modify or approve listing details prior to any Binding Transaction.

EquipHunter shall not be liable for:

• Pricing discrepancies during this period.
• Incomplete or evolving listing data.
• Buyer expectations formed prior to Seller confirmation.

Seller retains full responsibility for establishing Equipment pricing.

EquipHunter may provide Pricing Guidance based on internal data, market comparables, and valuation benchmarks, including but not limited to OLV, FLV, and FMV.

All pricing guidance is non-binding and does not constitute a guarantee of sale price or transaction outcome.

Seller represents and warrants that all information provided, whether submitted directly or sourced from Seller-Authorized Data Sources, is true, accurate, complete, and not misleading.

Seller represents and warrants that all Equipment is free and clear of all liens, encumbrances, and legal claims unless explicitly disclosed in the listing.

Seller agrees to indemnify and hold harmless EquipHunter and any Buyer from claims arising from undisclosed liens, title defects, or ownership disputes.

Seller acknowledges that:

• All listing information forms the basis of Buyer purchase decisions.
• All listing information is relied upon for Equipment acceptance under Section 10.
• Any automated or imported data remains the Seller's responsibility to verify.

Any material inaccuracy, omission, or misleading statement shall constitute a Gross Misrepresentation.

In the event of Gross Misrepresentation, Seller shall be responsible for:

• Return shipping costs.
• Repair costs required to bring Equipment into conformity with the listing.
• Price adjustments required to complete the transaction.
• Any direct damages incurred by the Buyer as a result of such misrepresentation.

EquipHunter reserves the right to:

• Offset such amounts from Seller proceeds.
• Suspend or terminate Seller access to the Marketplace.
• Remove or suppress listings associated with repeated violations.

Seller may modify or remove a listing at any time prior to a Binding Transaction, subject to the limitations below.

Seller may not withdraw, modify, or materially alter a listing if:

• A Buyer has submitted an offer.
• A transaction is in progress.
• Equipment is under active negotiation.
• EquipHunter has initiated buyer engagement or sourcing activity.

Without prior written approval from EquipHunter and fulfillment of any resulting obligations, including applicable fees.

Seller must promptly notify EquipHunter if Equipment becomes unavailable, is sold outside the Marketplace, or undergoes a material change in condition.

Failure to do so may result in:

• Listing removal or suspension.
• Reduced Marketplace visibility.
• Financial liability if such failure disrupts a transaction.

3.6.1 Priority Access

EquipHunter may offer a Priority Access feature that allows Buyers to submit offers or complete transactions prior to the conclusion of the 72-Hour Launch Window. Priority Access transactions may become Binding Transactions once accepted in accordance with Section 6. Seller retains the right to accept or reject Priority Access offers unless otherwise agreed.

EquipHunter may offer Seller optional Equipment disposition pathways, including auction-based sales through approved Auction Partners ("Guaranteed Exit").

"Guaranteed Exit" refers to a structured and managed disposition process and does not guarantee timing, pricing, or sale outcomes unless explicitly agreed in writing.

At Seller's election, EquipHunter may:

• Facilitate Equipment placement with Auction Partners.
• Coordinate auction sales with or without reserve pricing.
• Manage the disposition process as part of a broader sale strategy.

Seller retains full discretion to:

• Approve or decline participation in auction processes.
• Set reserve pricing where applicable.
• Accept or reject auction outcomes.

Seller acknowledges that:

• Auction outcomes are market-driven.
• Bidder participation and pricing are not guaranteed.
• Auction Partners operate independently of EquipHunter.

If Equipment is sold through an Auction Partner introduced or coordinated by EquipHunter:

• EquipHunter's commission shall remain applicable.
• Such transaction shall be treated as Marketplace-originated.
• Auction Partner fees shall be the responsibility of the Seller unless otherwise agreed.

EquipHunter shall not be liable for:

• Auction performance or outcomes.
• Actions, omissions, or conduct of Auction Partners.

Sellers may not list Equipment that:

• Is stolen or subject to law enforcement investigation.
• Is encumbered by undisclosed liens or legal claims.
• Is under active lease or financing restrictions prohibiting transfer.
• Is subject to unresolved manufacturer recall without disclosure.
• Requires licensing or permits for transfer that are not disclosed.
• Is unsafe or unlawful to sell.

EquipHunter reserves the right to remove any such listings at its discretion.

Prohibited circumvention actions include but are not limited to:

• Exchanging contact information (phone numbers, emails, social media, or other communication channels) with the intent of finalizing a transaction off-Platform.
• Negotiating, finalizing, or completing sales outside of EquipHunter to avoid applicable fees.
• Encouraging or responding to off-Platform transactions in any manner.
• Buyers who persistently contact or pressure Sellers to conduct transactions outside of EquipHunter.
• Using a third party not approved by the Platform to finance equipment purchases.
• Buyers may arrange independent shipping or pickup, provided such arrangements are agreed to between Buyer and Seller and do not circumvent Platform payment or transaction requirements.
• Promoting or selling equipment listed on the Platform through other channels without obtaining explicit written consent from EquipHunter is prohibited.

Users who violate the Anti-Circumvention Policy may face legal penalties for breach of contract. EquipHunter reserves the right to impose financial penalties equal to the lost commission and pursue legal action if necessary. Violators may face account suspension or permanent banning from the Platform. Buyers or Sellers who engage in circumvention may be permanently blacklisted and prohibited from using EquipHunter.

By using the Platform, Users agree to conduct all transactions through the Platform and acknowledge that violations of this policy may result in immediate penalties and account termination.

Users who qualify for tax-exempt status must provide and maintain an up-to-date Tax-Exempt Certificate with the Marketplace.

It is the Users' sole responsibility to ensure their Tax-Exempt Certificate is current and valid. Use of an expired or invalid certificate may result in the imposition of applicable taxes and penalties.

The Platform supports Buy Now (fixed price) and Request Quote (negotiated) transactions. Binding agreement forms only after acceptance and payment.

The Marketplace facilitates transactions between Buyers and Sellers of Equipment. EquipHunter does not take ownership of Equipment and is not a party to the underlying sale agreement.

All transactions must be completed through the Platform in accordance with these Terms of Service.

The Platform may support multiple transaction modalities, including:

• Buy Now: Fixed-price purchase where Buyer agrees to listed price.
• Request Quote: Buyer initiates a negotiation process, and no Binding Transaction is formed until pricing and terms are finalized and accepted.

When a Buyer initially selects a piece of Equipment for Purchase, the Platform will provide an estimated shipping fee. This is a non-binding estimate. When the Shipping Partner provides a final shipping fee, the Buyer will have up to 24 hours to accept or decline. The Platform and Shipping Partner will use best efforts to provide a final shipping proposal within 24 hours.

Buyers on the Platform have three choices for paying for Equipment, Shipping, and Taxes:

• Credit Card
• ACH (from connected bank accounts)
• Financing by Marketplace approved vendors

6.3.1 Credit Cards

Buyers using credit cards will be charged an additional 3% processing fee.

6.3.2 ACH

There are no additional charges for using ACH.

6.3.3 Financing

Users seeking pre-approval for a specific amount or financing for Equipment must follow the Marketplace's vendor process. Approved Financing Proposals will result in an agreement between the Buyer and Financing Partner.

6.3.4 Financing Terms

Users financing Equipment will deal directly with an approved vendor. Except as stated in this Agreement, the relationship is solely between the Buyer and Financing Partner.

EquipHunter is not responsible for User non-compliance with financing terms agreed upon with the Financing Partner.

6.3.5 Separate Payment for Taxes and Shipping

When a Buyer finances Equipment, they can elect to pay taxes and shipping separately using Marketplace-approved methods, as defined in Section 5.

6.3.6 Binding Agreement Formation

A legally binding agreement between Buyer and Seller is formed once the Buyer has accepted a final shipping or financing proposal and submitted payment via the Platform. EquipHunter is not a party to this agreement and assumes no responsibility for enforcement beyond the Buyer Protection Program described in Section 16.

6.4.1 Shipping

Except for international purchases defined in Section 8 and Equipment Financing as defined in Section 6, the Platform shall be responsible for paying Shipper Partners based on the funds collected from the Buyer.

6.4.2 Taxes

Except for international purchases defined in Section 8 and Equipment Financing as defined in Section 6, the Platform will be responsible for paying sales tax and filing appropriate documentation based on state and local jurisdiction requirements.

6.4.3 Seller Payment

Except for Equipment Financing as defined in Section 6, the Platform will be responsible for paying Sellers based on the listed equipment price minus Platform Commission and Transaction Fees as described in Section 6.3.

Unless otherwise agreed in a separate written agreement between the Seller and EquipHunter, Sellers will be paid the listed price on the Platform minus an eight percent (8%) commission fee and a $899.00 Buyer Transaction fee. These fees apply to:

• All transactions completed through the Platform.
• Any transaction involving a Buyer sourced through EquipHunter.
• Any transaction completed via Auction Partners introduced or coordinated by EquipHunter.

Failure to complete transactions through the Platform may result in enforcement under Section 4 (Anti-Circumvention).

Refunds are processed within 5–10 business days depending on payment method.

The Buyer has the option to cancel a proposed purchase at no cost based on:

• Non-acceptance of shipping proposal.
• Non-acceptance of financing proposal.

• Users who consistently cancel transactions before completion may be subject to suspension or removal from the Platform.
• Once a Binding Transaction has been formed, Buyer may not cancel without cause.
• Unauthorized cancellation may result in penalties, suspension, or loss of Platform access.

We take fraud prevention, financial security, and regulatory compliance seriously. To facilitate secure transactions and verify the identity of our users, we utilize third-party payment processors and compliance providers. These third-party providers implement Know Your Customer (KYC) and Know Your Business (KYB) protocols in accordance with applicable laws and financial regulations.

By using our services, you acknowledge and agree that:

• Identity Verification: third-party payment processors and compliance providers may require you to provide information and documentation to verify your identity and/or business before processing transactions.
• Fraud Detection: We employ advanced monitoring tools and algorithms to detect, prevent, and mitigate fraudulent activity. Suspicious transactions may be flagged, delayed, or denied at our discretion or at the third-party processor or compliance provider’s discretion.
• Regulatory Compliance: We comply with all applicable anti-money laundering (AML) and financial crime prevention laws. Third-party payment processors and compliance processes ensure that transactions are conducted in a secure and legally compliant manner.
• Account Security: You are responsible for maintaining the security of your account credentials and notifying us immediately of any unauthorized activity. We reserve the right to suspend or terminate accounts that engage in fraudulent or suspicious activities, as determined by our risk assessment procedures and third-party payment processors and compliance providers.

6.9.1 Transparency of Fees

All fees, including listing, transaction, and service fees, are clearly outlined in EquipHunter's Terms of Service and Pricing Schedule. Fees are charged in accordance with the published rates at the time of the transaction.

6.9.2 Circumstances for Fee Adjustments

Fees may be adjusted under the following circumstances:

• Market Conditions: Changes due to inflation, cost of operations, or competitive pricing.
• Regulatory Compliance: Modifications to comply with changes in local laws or tax regulations.
• Service Enhancements: Introduction of new features, tools, or services that impact operational costs.

6.9.3 Promotional or Volume-based Discounts

Are at EquipHunter's sole discretion.

• Notification of Changes: EquipHunter is committed to providing users with at least 30 days' notice before any fee adjustments take effect. Notifications will be sent via email and prominently displayed on the marketplace.
• User Acknowledgment: Continued use of the platform after the effective date of the fee adjustment constitutes acceptance of the new fee structure. Users who disagree with the changes may close their accounts without penalty before the adjustment takes effect.
• Review and Feedback: EquipHunter values user feedback and encourages users to share their thoughts on fee adjustments. Feedback can be submitted through the marketplace's support channels.

Financing Partners are responsible for the distribution of funds allocated for financed equipment.

The Seller and Buyer participating in an international transaction shall be responsible and liable for ensuring adherence to all applicable laws.

Unless otherwise specified and agreed in writing by EquipHunter, the Platform will arrange for the shipping of Equipment through vetted and approved Shipping Partners.

The Buyer will be responsible for paying all applicable shipping fees.

It is the Buyer's responsibility to notify the Shipping Partner within 24 hours of delivery of any issues they believe are the responsibility of the Shipping Partner. The Buyer and the Shipping Partner will directly manage resolution of shipping claims.

The Platform will work with Shipping Partners to deliver the Equipment promptly but assumes no liability for delays nor is a delay in delivery an acceptable reason for non-acceptance as described in Section 10.

Upon delivery of Equipment, the Buyer shall have a period of twenty-four (24) hours ("Acceptance Period") to inspect and either accept or reject the Equipment.

Inspection may include visual review, operational testing (where reasonably feasible), and verification against the listing details.

If Buyer does not provide written notice of acceptance or non-acceptance within the Acceptance Period, the Equipment shall be deemed accepted.

Even if the Buyer files a claim with the Shipping Partner in accordance with Section 9.3, they must still make an equipment acceptance decision within the timeframe specified in Section 10.1.

If the Buyer does not accept the Equipment, they must provide a written explanation, including pictures and videos explaining their reason for non-acceptance. Reasons for non-acceptance include:

• Equipment has mechanical issues not disclosed by the Seller.
• Equipment, as delivered, is a Gross Misrepresentation based on the information provided by the Seller in the listing and purchase process.

Upon Buyer submission of a valid non-acceptance claim within the Acceptance Period, EquipHunter shall facilitate a structured resolution process between Buyer and Seller.

Based on the evidence provided, resolution may include one or more of the following:

• Price adjustment agreed upon by Buyer and Seller.
• Seller-funded repairs necessary to bring Equipment into conformity with the listing.
• Return of Equipment to Seller, including allocation of shipping costs.

If Gross Misrepresentation is confirmed:

• Seller shall be responsible for all return shipping costs.
• Seller shall bear financial responsibility for remediation or transaction reversal.
• EquipHunter may offset such costs from Seller proceeds.

If non-acceptance is determined to be invalid:

• Equipment shall be deemed accepted.
• Buyer shall remain responsible for the full transaction.

EquipHunter reserves the right to make final determination based on the information provided, acting in good faith to enforce Marketplace standards.

All transaction funds shall be held in a third-party payment holding account or payment processing system until completion of the Acceptance Period.

Upon acceptance (or deemed acceptance):

• Funds shall be released in accordance with Section 7.
• Seller shall receive payment net of applicable fees.

In the event of valid non-acceptance:

• Third-party payment holding account or payment processing system may be held pending resolution.
• Funds may be reallocated in accordance with the agreed resolution outcome.

EquipHunter shall have the right to direct escrow disbursements consistent with the terms of this Agreement.

Any approved refunds will be processed within five (5) to ten (10) business days depending on the Buyer's payment method and financial institution.

Buyers are expected to act in good faith when evaluating Equipment.

EquipHunter reserves the right to:

• Reject non-acceptance claims that are unsupported or inconsistent with listing details.
• Suspend or terminate Buyers who engage in repeated or abusive rejection behavior.
• Limit platform access for Buyers who fail to complete transactions in good faith.

Patterns of behavior that may result in enforcement include:

• Repeated cancellations without valid cause.
• Misuse of the acceptance process to renegotiate pricing.
• Failure to provide required documentation for dispute.

• EquipHunter acts solely as a facilitator of the transaction and dispute process.
• EquipHunter does not inspect, certify, or guarantee Equipment condition.
• EquipHunter is not a party to the underlying sale agreement between Buyer and Seller.
• EquipHunter does not assume liability for Equipment condition, performance, or suitability.
• All disputes related to Equipment conditions remain between Buyer and Seller, subject to the structured resolution process described herein.

All disputes related to Equipment condition, performance, or transaction outcomes must first follow the structured process outlined in Section 10 (Equipment Acceptance).

This process serves as the primary and mandatory method of resolving disputes between Buyers and Sellers.

EquipHunter may, but is not obligated to, facilitate resolution between Buyers and Sellers.

Such facilitation may include:

• Reviewing submitted evidence.
• Coordinating communication between parties.
• Proposing resolution outcomes.

EquipHunter reserves the right to make a final determination regarding:

• Validity of claims.
• Classification of Gross Misrepresentation.
• Appropriate financial adjustments.

All determinations are made in good faith to enforce Marketplace standards.

EquipHunter shall have the authority to:

• Hold funds through a third-party holding account or payment processing system pending dispute resolution.
• Allocate or reallocate funds based on resolution outcomes.
• Offset amounts owed by either party.

In cases of Seller fault, including Gross Misrepresentation:

• Seller funds may be reduced or withheld.
• Seller may be required to cover shipping, repair, or price adjustments.

In cases of Buyer fault:

• Funds may be released to Seller.
• Buyer may be subject to penalties or suspension.

EquipHunter:

• Is not a party to the underlying transaction between Buyer and Seller.
• Does not inspect, certify, or guarantee Equipment.
• Does not assume responsibility for Equipment condition, performance, or suitability.

EquipHunter's role is limited to facilitating transactions and enforcing Platform rules.

To the fullest extent permitted by law, EquipHunter shall not be liable for:

• Indirect, incidental, or consequential damages.
• Lost profits or business interruption.
• Disputes arising from Buyer or Seller conduct.

If a dispute cannot be resolved through the Platform's structured process, the dispute shall be resolved through binding arbitration.

Arbitration shall:

• Be conducted in the State of Delaware.
• Follow applicable arbitration rules.
• Be conducted on an individual basis.

Users agree that all disputes shall be resolved on an individual basis.

Users waive the right to participate in:

• Class actions.
• Collective proceedings.
• Representative claims.

EquipHunter reserves the right to:

• Suspend or terminate Users involved in repeated disputes.
• Remove listings associated with high dispute frequency.
• Restrict access to Platform services.

Patterns of abuse, including fraudulent claims or repeated misrepresentation, may result in permanent removal from the Marketplace.

All content on the Marketplace, including but not limited to text, graphics, logos, and software, is the property of EquipHunter, Inc. or its content suppliers and is protected by copyright laws.

Users may not manipulate, suppress, or fabricate feedback in connection with Platform transactions. EquipHunter reserves the right to remove or moderate any items that appear fraudulent, retaliatory, or abusive, and may act including account suspension.

By submitting content to the Marketplace, Users grant EquipHunter, Inc. a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content in connection with the Marketplace. This includes content provided directly by the Seller or obtained from Seller-authorized data sources, including websites, platforms, or integrated systems.

The intellectual property rights to images and descriptions of equipment listed on the Marketplace remain with the Seller. However, by listing the equipment, the Seller grants EquipHunter a license to use these materials for the purpose of promoting the equipment and the Marketplace.

Sellers may use EquipHunter's branding and logos solely for the purpose of indicating their participation in the Marketplace. Any other use requires explicit written consent from EquipHunter.

EquipHunter will respond to valid notices of alleged copyright infringement in accordance with applicable law.

Notices must include sufficient detail to identify the content and ownership claim.

EquipHunter reserves the right to remove or disable access to allegedly infringing content and to terminate repeat infringers.

EquipHunter collects and stores user data in accordance with its Privacy Policy. This data includes personal information provided during account creation, transaction history, and usage data.

EquipHunter is committed to complying with all applicable data protection regulations, including GDPR and CCPA.

EquipHunter may store and process personal data in jurisdictions outside the user's country of residence. For users located in the EU or UK, data transfers are governed by standard contractual clauses or other safeguards in accordance with GDPR. By using the Platform, users consent to such international transfers.

User Rights Regarding Personal Data:

Users have the right to access, correct, and delete their personal data. They also have the right to object to the processing of their data and to data portability, as outlined in the Privacy Policy.

EquipHunter employs industry-standard security measures to protect the Platform and user data from unauthorized access, use, or disclosure.

Users are responsible for maintaining the security of their accounts, including choosing strong passwords and protecting their login credentials.

Users must immediately report any suspected security breaches or suspicious activities to EquipHunter.

EquipHunter does not guarantee uninterrupted platform access and is not liable for disruptions due to maintenance, cybersecurity attacks, or external factors. EquipHunter provides basic support for technical issues affecting platform access and use. However, EquipHunter does not warrant uninterrupted access and is not liable for support delays, third-party outages, or user-side device or connectivity issues.

Users will be notified of significant platform changes or updates via email or through announcements on the Marketplace.

Continued use of the Marketplace after the implementation of new terms constitutes acceptance of those terms.

EquipHunter may provide grace periods for users to adapt to new platform features or policies.

EquipHunter may terminate or suspend user accounts for violations of these Terms of Service, including but not limited to:

• Providing false or misleading information.
• Engaging in fraudulent or deceptive practices.
• Violating the Anti-Circumvention Policy.
• Repeatedly failing to meet seller performance standards.

Users whose accounts have been suspended may appeal the decision by contacting EquipHunter's support team.

Review Process: EquipHunter's compliance team will review the appeal and respond within 14 business days. Additional information may be requested during this period.

Final Review: After review, the team will provide a final decision. If the appeal is approved, the account may be reinstated, and any applicable data restored.

Dispute Resolution: If a user disagrees with the final decision, they may seek resolution through mediation or arbitration, as outlined in EquipHunter's terms of service.

Filing an Appeal: Users who believe their account was terminated in error can submit a formal appeal within 30 days of receiving the termination notice. Appeals must include:

• The user's full name and account details.
• A detailed explanation of why they believe the termination was incorrect.
• Any supporting evidence or documentation.

EquipHunter reserves the right to terminate user accounts for violations of its terms of service, fraudulent activities, or other reasons specified in its policies. Users will receive an official notice of account termination, including the reason for the termination, via their registered email address.

• After account termination, EquipHunter will retain user data in accordance with its Privacy Policy and applicable laws.

User data may be kept for a specified period for compliance, legal, or administrative purposes. Personal data not required for these purposes will be permanently deleted or anonymized. Users may request a copy of their account data (e.g., transaction history, invoices) within a specified timeframe following account termination. Requests must be submitted through EquipHunter's support portal.